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Contact Vortex Optics Customer Service

Vortex Optics Phone Numbers and Emails

Toll-Free Number:

  • (800) 426-0048
Call customer service

Customer Service:

  • (608) 664-9856
  • (866) 343-0054
  • (800) 486-7839

Vortex Optics Email:

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How to Contact Vortex Optics Customer Service?

Most Popular Number:

(800) 426-0048
Total calls: 1 268 Issues resolved: 24 Last call: Jan 18, 2025
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PissedConsumer Reporter

Vortex Optics customer service offers a helpline, and you can reach them at (800) 486-7839. This phone service is managed by well-informed representatives capable of addressing various matters, ranging from eyeglass prescriptions to the sale of eyewear. Remember that this contact number's associated time zone is Central Standard Time (CST).

When making a call, having your order number or relevant information ready for a smoother process is advisable. Clearly articulating your issue or question is beneficial to ensure the representative can provide precise assistance. You should consider requesting to speak with a supervisor or manager for additional support from Vortex Optics for more complex or extended calls.

Reaching out to Vortex Optics customer service through their website follows a simple process. Firstly, head to the 'Contact Us' section on their website, where various options for connecting with their customer service team can be found.

For those preferring email communication, completing the online form with your name, email address, and your question or concern is the way to go. Subsequently, a member of the Vortex Optics team will promptly reply to your email.

It's essential to remember that the time taken for responses can fluctuate based on the volume of inquiries received. Nevertheless, their commitment is to reply to all inquiries within a reasonable timeframe.

The Vortex Optics contact location is One Vortex Drive, Barneveld, Wisconsin, 53507, United States. This spot operates as the central hub for Vortex Optics, handling various administrative tasks.

Noteworthy is that most engagements with Vortex Optics occur online, diminishing the usual need for physical visits. Nevertheless, when sending substantial packages or documents becomes necessary, or if an in-person visit becomes imperative, the specified address becomes relevant. To ensure a smooth visit, it's advisable to make a prior call, confirming that someone will be available to receive you.

Vortex Optics Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Vortex Optics Customer Service is rated at 3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Vortex Optics is 8004260048. 75% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 30% of customers reported contacting a real person successfully.

  • The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Vortex Optics may ask you for the following information to identify you as a customer: first and last name, phone number or order id or tracking no.

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Contact Information

Vortex Optics Website:

Vortex Optics Help Center:

Corporate Office Address:

Vortex Optics
One Vortex Drive
Barneveld, Wisconsin 53507
United States

Other Info (opening hours):

Hours: 8:00 AM to 5:00 PM (Central Time), Monday through Friday

More contact details

Vortex Optics Rating Based on 3 Reviews

Rating details

2.6
more details
Advertised vs Delivered
Website
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

How Good is Vortex Optics's Customer Service?

Guilford Gvq
Guilford Gvq
Feels Disappointed | Sep 27, 2024

I need my voice mail to be fixed

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Keosha Eli
Keosha Eli
Feels Satisfied | Sep 16, 2024

When I had an issue it was resolved quickly. I only called this time because I had a question. I am very happy with Vortex. I own 2 Defender CCW and a Defender SST.

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Alec Gvh
Alec Gvh
Feels Disappointed | Aug 30, 2024

Poor service

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Monico Lsr
Monico Lsr
Feels Disappointed | Aug 18, 2024

I what to know why i did not received phone service to my phone?216-463-**** Bryan Hogan

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Kynan Umo
Kynan Umo
Feels Satisfied | Jul 23, 2024

I have a vortex emergency cellphone and it has been shut off. Here is the emergency cellphone number to my vortex 1-351-221-**** I want my emergency vortex cellphone turn back on please because I do use it all the time

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Audrey J Ofg
Audrey J Ofg
Feels Disappointed | Jul 22, 2024

My phone is still not working can't make calls or receive calls.

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Summary of Vortex Optics Customer Service Calls

1.7K TOTAL
CALLS
01:04 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vortex Optics?

Product/ Service Question:

  • “Phone isn't working has no time”
  • “Phone broke”
  • “Device stop working”

Account Question:

  • “Change phone number and get new phone”
  • “Sim unlock”
  • “Phone is locked”

Staff Question:

  • “No service to my phone”
  • “My phone was stolen can you shut off the service”
  • “Turn off service”

Return/ Replace Question:

  • “Replacement”
  • “Lost phone need to replace”
  • “Replacement charger cord”

Request for Information Question:

  • “P about my phone”
  • “I can not make a phone call to on one when my son call me he tell me it's going straight to voicemail so I don't understand what's going on can you please help me”
  • “About a phone”

Activation/ Cancellation Question:

  • “Want to cancel lost phone”
  • “Activate”
  • “Activate phone”

Cards Question:

  • “Stolen sim card”
  • “I need to reset my pin”
  • “Sim card lock”

Payments and Charges Question:

  • “My phone charger port came broke”
  • “My tablet won't stay charged it's not charging at all and I like to get a replacement”
  • “Tablet will not charge.”

Shipping and Delivery Question:

  • “Location for my tablet”
  • “I can not get the”

Other Question:

  • “Phone not powering on”
  • “Lost phone and someone is using it”
  • “Trying to switch my phone”

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